Watch this video to get detailed instructions on how to use ChimSpect. This video can be used to get 1.5 CEU's for CSIA, NFI, and F.I.R.E.
Detailed training for ChimSpect. No CEU's
This is a shorter version of the full training video for ChimSpect. This is not eligible for CEU's . The first several minutes of the longer video gives tips on getting larger jobs using the ChimSpect app and software.
This is a walk through of the app icons, identifying and understanding their function
Here is how to have your customer sign your inspection report!
Special fields that do the math
A chimney inspection properly completed to the NFPA 211 standard level of care requires math! Enter in the measurements (with no special characters ie. " inch or alpha characters) and ChimSpect does the math! The flue can be square, rectangle, round or oval!
Using small devices
ChimSpect can be used on most smart devices. There are special challenges when using a smart device with a small screen
Editing from the ChimSpect dashboard
How to edit your chimney inspection report using the ChimSpect dashboard
PPT style report presentation from your device
Impress your customers with your very impressive PPT style presentation of your chimney inspection report!
Apple devices have some unique ways they deal with formatting PDF documents before you can print or email them.
Generating a PDF inspection iOS 14 iPad iPhone
The release of iOS 14 has unlocked the ability for you to download a PDF from your dashboard. This means you can access a fully formatted PDF without connecting to your printer! You can then email, print, or even text smaller reports!
Android printing, emailing and file storage
In this video you will learn how the Android device stores PDF files. Learn how to print or email your ChimSpect inspection reports.
Setting up your dashboard for ChimSpect
The ChimSpect app is only part of the software package. You use the dashboard to customize your app and add power and speed to building your reports!
Adding multiple appliances in one flue
ChimSpect is very versatile! You can add multiple appliances to one flue including multiple connector pipes.
Reissue activation code
Follow the steps in this short video if you are asked to enter an activation code even though you have been using the app for awhile. This video also explains why this can happen
Activation code needed (initial setup)
Here is what you need to activate a device for the first time or if your device asks you for a new activation code.
Building your comment assist library
Our ChimSpect system comes with over 200 comments ready for you to use! ChimSpect becomes more robust as you build out your own custom comment library and it is very easy!
Change your subscription / Add devices
You can add or remove devices from your dashboard. If you need to reduce the number of devices in your subscription you will need to deactivate a device before changing your subscription.
Generating a PDF from a Pixel Phone
Even Though the Pixel phone is an Android phone, it behaves differently than most android devices. If you want to generate you report PDF and email it to your customer from your phone you will need to follow these steps. Use this setup procedure and you will love the ease of generating and using the PDF report from your Pixel Phone!
Download a PDF from the dashboard in iOS 14
Now you can download a PDF that is completely formated and ready to email or send as a text from the ChimSpect Dashboard!
Choose what information you want in the customer's PDF report
ChimSpect is building 3 reports at the same time when you are inspecting a chimney using ChimSpect.
All the information you record will be in the company facing report.
Only the information you choose to show up in the customer's PDF report. The same information you have in the customer's PDF report will show up in the "on-device presentation"
Emailing from Android 11 or higher
2 Ways to email an inspection using an Android device using Android 11 or higher
Zoho assist Android
How to use Zoho assist using an Android device
1. ChimSpect intro, pricing and signup process 6 min 35 seconds
How ChimSpect got its start and why you should use ChimSpect for your level I & Level II inspection reports. In four years ChimSpect has been used by hundreds of sweeps and has been used to inspect over 100,000 chimneys!
Incorrect date on my report
I occasionally get this question, "Why is the date on my inspection report not the correct date. It is an older date?"
How to change your password
This tutorial will guide you through how to change or reset your password. *The system auto populates your email where it is actually wanting your verification code, see video for details.*
Uploading and emailing from an iPhone
This is a 4 minute video that shows i detail how to upload a report from your iPhone, download it to your device and email or text it to your customer.
Understanding error messages when trying to generate a report
This video will help clarify error messages that you might receive when trying to retrieve or edit a report and what you should do before contacting support